Master The Schedule

You’re the scheduler in your office. Now what? This course takes you further than just knowing what a schedule is and into its importance in your office, what a good versus bad schedule looks like and how your attitude and duties have a direct impact on the success of your schedule.

  • Communication

    See how to get patients to schedule and actually show up for their appointments, handling cancellations and managing both the doctor and hygiene schedules.

  • Key to Revenue

    The schedule is the backbone of the entire dental office and the dental scheduler is the primary team member to ensure it runs as smoothly and productively as possible.

  • Schedule for Production

    We will differentiate between procedure categories, doctor, hygiene appointments, new patient and emergency appointments and how to best apply each type of appointment to create the most production each day.

Course curriculum

  • 1

    Bulk Payments, EFTs, and Denials

    • Week 3 Quiz

  • 2

    Estimating Your Patients Cost

    • Week 4 Quiz

  • 3

    Dental Codes

    • Week 5 Quiz

Keep Patients Scheduled

Increasing customer retention rates by 5% can increase profits by 25% to 95%. Higher patient retention rates mean happier patients, and happy patients are the best advocates for your practice.


  • How long will I have to access the course?

    You will have 6 months of access from the date of purchase. The material is designed to take 12 weeks to learn, and then you'll have 3 extra months to come back and rewatch any modules.

  • How long are the training modules?

    We estimate that it will take 12 weeks to complete the course if you spend 1-2 hours per week training and then implementing what you've learned. You can train faster if needed.

  • Is there any group pricing discounts?

    Our FOR U courses were designed for individuals to train. If you want to train your entire team we recommend our Front Office Rocks Membership program which provides access for 20 employees and is a month to month service.

Bonus material

You are not in this alone! We've designed these bonuses to help you.

  • Downloads

    Where can you turn for scheduling documents and resource help (do you know how to conduct a time study)? We can help with our scheduling coordinator document library, policies, forms and more.

  • Weekly Accountability

    Each week, we will email progress reports and encourage you to continue your program. We'll also provide tips based on your progress.

  • Coach Support

    Feeling stuck or overwhelmed? Our team of coaches are available by email 24/7 for any specific questions or obstacles keeping you from growing.